As our Call Handler you will be responsible for maintaining property services by delivering planned and reactive maintenance to an agreed programme, budget and quality within the company's operational targets.
General
Aston Group is a leading Building Services and Facilities Management company for commercial and residential clients.
We are an established, family run, privately owned business that has been setting standards for efficiency, innovation, and quality for the past 60 years.
Answer incoming calls from our clients' customers to discuss and arrange suitable resolutions based on their personal circumstances and our clients' criteria.
General
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
This role will put you at the fore front of our Business Centre.
About the role
It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the service that we provide.
Our client based in Basildon are seeking an Customer Service Advisor to join their team on a Temporary basis (with the possibility of a permanent role) beginning immediately.
If you have strong communication skills and are looking for an exciting new opportunity, then we would love to hear from you!
The successful candidate will have good organisational skills and prior experience of sales order processing and customer service.