Customer Service Administrator
Brentwood, Essex
£28500 per annum
Monday - Friday 9am-5pm
Benefits include 25 days holiday + Bank Holidays, pension scheme, private healthcare and parking on site!
Calling all enthusiastic and customer-focused individuals! We have an exciting opportunity for a Customer Service Administrator to join a dynamic organisation in the customer service department. Our client is a fast-paced company, and they need someone like you to ensure excellent customer satisfaction!
What will you be doing?
- Answering customer service telephone lines and providing exceptional support.
- Processing customer orders via phone, fax, and email and entering them accurately into our company's system.
- Assisting the transport department to ensure efficient and timely recording of deliveries onto our transport planning system.
- Handling customer enquiries, resolving problems, and managing complaints with a friendly and empathetic approach.
- Collaborating with other team members to balance workload during busy periods and periods of absence.
- Preparing ad-hoc reports as requested by senior department heads.
What are we looking for?
- Strong communication skills to engage and interact with customers effectively.
- Exceptional attention to detail and excellent organisational skills.
- The ability to work under pressure, adapt to fast-paced environments, and prioritise tasks.
- A positive attitude and a passion for providing outstanding customer service.
Benefits for you:
- Competitive salary and benefits package.
- Opportunity to work in a dynamic and thriving customer service department.
- Supportive and collaborative team environment.
- Professional development opportunities to enhance your customer service skills.
If you are a proactive and customer-oriented individual looking to join a fantastic team, this could be the perfect role for you. Apply now to be part of our client's growing organisation and make a difference in their customers' experience!
Please note that only successful candidates will be contacted for further consideration. We thank all applicants for their interest in this position.
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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