Our client is within the logistics and construction industry looking to recruit an experienced and professional Sales Support Advisor who has the skills and competencies to successfully secure and process orders over the telephone, webchat and via email.
THIS IN NOT A COLD CALLING SALES OPPORTUNITY.
This is a fast paced role where attention to details and coordination skills will be required alongside enjoying dealing with customers and building rapport.
We are seeking a Customer Contact Advisor to join our clients Contact Centre team.
This role is ideal for someone who is passionate about delivering exceptional customer service and is comfortable handling a variety of queries through phone, webchat, or email.
Day-to-day of the role
Engage with customers over the phone, through webchat, or by email, providing personable, empathetic, and knowledgeable support.
To answer inbound sales calls to customers who have enquired through various marketing channels about our direct cremation plans with the objective of answering any queries regarding the plans and setting up sales.
General
Our client is a specialist Company providing Direct Cremation funeral services.
They have grown rapidly since 2015 and are now looking to recruit new members of staff to our Inbound Sales team.
The position we have is for a Telemarketing Executive to join the team and help them grow the business by building relationships with new customers and booking appointments for the field sales team.
Our Client are a Leading Telecommunications company specialising in Cloud telephony, IT and Security.
Based in the beautiful site of the Whiteley Business Park, you can enjoy working in a location that offers you shopping, restaurants, walks or relaxing by one of the lakes with your lunch.
Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers.
In this role you will be responding to all types of consumer led correspondence so an ability to converse professionally both via verbal and written means is a must!
Duties Include
Be the first point of contact for all inbound Customer Support Enquires into the contact centre.
Our client who has is a leader in its industry who deal with high end clients and the general public to deliver bespoke products is looking for a Sales & Customer Service Coordinator to join their busy supportive team.
This company has a lot of incoming sales orders so you will be dealing with existing trade and retail customers, new customer enquiries and developing new business through providing and following up on quotations.
You will reach out to new potential customers supporting the business development teams if required so must be comfortable conversing via telephone, webchat and emails.
As a Customer Sales Advisor in the Outbound team, you'll be an ambassador for our market-leading brand.
Build rapport with customers, get to know their individual needs and put their interests first.
General
Home working Outbound Sales Advisor £23,000 per year Average OTE Bonus of £6,000.00 per annum some earning £ 10,000 per annum Free Broadband TV package.