This position is ideal for candidates with experience in a contact centre and comfortable in a multi-screen environment.
The role involves providing first-time solutions for customers via telephone and email, ensuring excellent quality of service within agreed handling times.
We are currently seeking passionate Customer Service Advisors to join the team starting the 24th June.
As the Customer Service Supervisor, you will be an internal coordinator within the Customer Service department and responsible for developing and implementing communication strategies to inform, motivate, and engage customer service team.
You will work for a global high end furniture company, who have a Central London office made up of a diverse, supportive and fun Customer Service team who speak many different European languages.
You will work closely with the team manager and other departments to ensure transparent and effective communication within the organization and external stakeholders.
A fun, thriving and growing travel company in Central Chester is looking for the support of 2 admin superstars to join their customer service team over the summer months!
Huge on culture and growing skills, my client is an award-winning employer and would benefit from customer service workers looking to add to and develop their already excellent experience.
We are seeking a Customer Contact Advisor to join our clients Contact Centre team.
This role is ideal for someone who is passionate about delivering exceptional customer service and is comfortable handling a variety of queries through phone, webchat, or email.
Day-to-day of the role
Engage with customers over the phone, through webchat, or by email, providing personable, empathetic, and knowledgeable support.