They continuing to expand and are currently looking to recruit an experienced contact centre Team Leader to manage a small outbound lead generation team of 10-15 FTE at their office in Chorley, Lancashire.
CCP are delighted to be partnering with a fantastic client who we have been supporting throughout 2024, a year that has seen significant growth and diversification of their business.
Have you previously worked in a fast-paced outbound sales environment
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
The Claims Officer will deliver a high-quality efficient claims' service to our clients, and as an expert member of the team, you will be responsible for managing a variety of claims including Corporate, Motor (fleet), Property, Liability, Cyber, Travel and D&O.
This is a busy role with a high volume of work including claims related administrative tasks, ensuring the highest level of service is provided and offering support to the wider Broking team.
You will also have responsibility for your own allocated clients and will deal with claims that arise all the way from notification to conclusion.