Our client, a leading organisation in the industry, is currently seeking a dynamic and dedicated individual to join their team as a Client Engagement and Complaints Officer.
Are you passionate about delivering exceptional customer service and resolving complaints effectively?
As a Client Engagement and Complaints Officer, you will play a crucial role in investigating and resolving client complaints and concerns.
If you have experience supporting clients/customers and enjoy listening, solving problems and ensuring the best quality of service then we have an ideal opportunity for you.
This position is working for a reputable professional organisation, in the centre of the beautiful city of Canterbury, close to local shops and food outlets to enjoy or a walk by the canal and Cathedral on your lunch break.
Act as a representative of the Client to deliver a range of services that are required by various utility companies.
The core activity focuses on visiting the premisses of the client's customers and performing the following functions relating to their gas and electricity supply.
We are working exclusively with a successful and growing Chartered Insurance Broker who are seeking to recruit an experienced Insurance Account Handler with experience of varied commercial insurance product lines.
You will be responsible for the administration of clients' insurance requirements.
Handling general enquiries renewals, midterm adjustments, obtaining quotations and accounting procedures whilst working in adherence to regulatory and compliance requirements always.