Pertemps Milton Keynes branch are currently recruiting experienced Customer Service Advisors for our client based in Milton Keynes for a temporary 12 week contract with an immediate start date.
I am seeking a proactive, positive, and customer-focused Helpdesk Advisor to join my clients' new established shared service centre.
As a key player in this start-up environment, you will provide first-line support for facilities management issues, recording the calls on a job ticketing system and ensuring high levels of client satisfaction and operational efficiency.
You will be tech savvy and be a natural adopter of technology with the ability to be agile and multitask in areas beyond your remit.
To take inbound calls from external customers, general queries to be answered in a professional manner and provide accurate information whilst delivering excellent customer service.
One of our Milton Keynes based clients require a Telephonist to start as soon as possible on a 12 month contract basis.
Working mostly Monday to Friday 9am - 5pm with 1 hour for lunch.