Posted by The Dove Partnership • £23K/yr to £25K/yr
My clients are looking for an enthusiastic and dedicated Administrator to join their team, you will provide vital support to their nationwide customer base and be an integral part of the team.
Excellent customer service, planning and organisation skills, fulfilling the role to a high level and meeting client KPI's.
You will be working in a team of 7 covering the diaries of around 30..
Posted by Operations Resources • £25K/yr to £26K/yr
Ideal candidates should have experience working in a similar role, such as a Call / Contact Centre environment.
You will be joining the Service Admin Team to act as the first point of contact for the business, this will include responding to all client and customer queries, keeping them up to date, scheduling works and more.
Part of your daily activities will involve raising client works orders, keeping records, service systems and in house records up to date, raising works orders correctly and other day to day admin tasks.
As a Client Services Administrator, you will be responsible for liaising with clients, reviewing cases and providing scheduled and ad hoc reports.
You will be responsible for issuing legally compliant documents to clients, reviewing cases, and providing regular updates to the Client Services Manager.
You will identify issues and improvements and relay these to the senior management team.