This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
Customer Experience LeadVacancy closing date: 14th June 2024Recruitment Partner: Emily Smith-KennyWe have a new and exciting opportunity for a Customer Experience Lead to join our Customer Operations Team, and become an expert in our Contact Lens Reward Plan (CLRP).Reporting into the Customer Operations Manager, you will provide support to Partners within the business, and will have internal line management responsibilities for a team of Customer Liaison Specialists, who manage all customer communications via written, verbal and social interaction.About the roleYou will receive training on all aspects of the CLRP, with a view to provide 'Train the Trainer' support to Partners, ensuring that they are well equipped to deliver an enhanced customer experience and commercial performance to customers on the plan.Responsibilities of the role include: Supporting external partners with on-site training.
Supporting the Customer Operations Manager with ongoing relationship management.
Liaison with support teams such as Professional Services, CLRP Category Managers and Marketing teams.
The majority of our contacts are by email & phone and we handle an abundance of queries from line managers across our stores, opticians, support office and logistics divisions.
We are passionate about providing excellent support for leaders across our stores, opticians, and support office, around the ER issues they face.
We are a team of c18 ER Advisors working within a shared service environment.
Our client is looking for a dependable and dynamic Facilities Management Coordinator to join their friendly FM and electrical team in their newly refurbished Nottingham office.
This is a great opportunity for someone with strong administrative experience who is looking for a challenging, varied and interesting role with opportunities for development and progression.
If you're a quick learner with a positive attitude, they would love to have you on board.
A well-established business based in central Nottingham are looking for a Customer Support Administrator to join their growing team.
Communicating via customer portals, email and telephone.
As a Customer Support Administrator you will be responsible for processing permits, part management and subcontractor management in relation to delivering our customers scheduled activities.
My client is looking for an experienced Customer Service Administrator to join the team.
Deal directly with customers either by telephone, electronically or via a customer portal and to provide best in class' service
A fantastic opportunity to join one of the UK's fastest growing, most innovative Fire and Security Companies, with over 20 years' experience within the industry.
This is an important role within the SSC where you'll be an integral member of the leadership team, responsible for leading a team of first-line managers who are responsible for the daily output of the department, you'll need to be motivated to drive operational efficiency and performance.
My client is looking for an experienced Customer Service Administrator to join the team.
They now manage several fire and emergency systems for some of the UK largest hotel and pub chains.
A fantastic opportunity to join an independent company, that are becoming industry experts in the design, installation, commissioning and maintenance of fire safety, fire suppression and security systems.
Robert Half is on the lookout for a dedicated Finance Manager / Financial Controller to lead our client's management accounts team.
This role involves managing approximately 12 personnel and is essential for providing high-quality accounting services and management information to distinct business divisions.
Key Responsibilities
Direct and enhance the performance of the finance teams to guarantee exceptional service levels.