We are excited to be recruiting for one of our lovely clients based in Feltham, who are looking to recruit a confident Customer Service Coordinator!
In this role you will be dealing with all order processing responsibilities as well the day to day responsibility of customers and ensuring the process runs as smoothly as possible.
Do you have experience dealing with wholesale or ecommerce orders?
Our client based in Barton Under Needwood have a 6 month fixed term contract for a Customer Service Coordinator.
Job Purpose
You will be responsible for pricing spares, spot repairs and overhauls, booking orders, managing the order book, and liaising with customers to maintain customer satisfaction.
To support our customers through maintenance and operation optimisation with customised solutions for spare parts, repair, and overhaul activities on existing trains.
About Us: I am looking for a customer services coordinator, for my client who is a dynamic and customer-focused organisation that values excellence in service delivery.
Responsibilities
Develop, document, and adhere to standard operating procedures (SOPs) for all operational and departmental activities.
Working within the departments Service Level Agreements, answering phone calls from our customers and dealers.
Building and maintaining strong Dealer relationships through clear communication making each contact with the team an enjoyable experience.
General
A hybrid opportunity has arisen for a New Business and Customer Coordinator to join a great company based in Bracknell on a 6 month fixed term contract.
Our international client requires an experienced Customer Relations Coordinator to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
Customer Service Advisor / Spanish Speaker who is fluent in oral and written Spanish and Englishwith a great combination of administrative, customer service and organisational / planning skills, as well as a good understanding of Microsoft Office is required for well-established company based in Brighton, East Sussex.
If Brighton based, you would work from the office in the centre of the city.
The company is based in a beautiful, modern office, and some of their benefits include onsite caf and bar, Cake Wednesdays, free drinks on Fridays, onsite showers and many more!
Marc Daniels are working with a household name automotive company based in Bracknell in recruiting a Customer Relations Coordinator.
This role is hybrid-working and has flexible hours.
This is a fantastic opportunity to take the next step in your career with a well-established company that is focused on supporting and developing its employees and has the size to facilitate progression.