Customer Service - Claims & Complaints Adviser, Reading
This role is to handle calls and correspondence professionally, investigate thoroughly and promptly, and utilise available resources to ensure effective, timely, and personalised resolutions for various customer inquiries.
My Clients success lies not only in their renowned luxury brand products but also in the exceptional customer relationships they foster.
General
Their dedicated Customer Service Advisers offer highly personalised customer care, including tailored solutions, to ensure customer loyalty to the brand.
Put your sales and customer service skills to good use!
Immediate Availability - Start as a Sales Advisor
Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards.
About Us: We are a dynamic and customer-focused company seeking an enthusiastic Inbound Customer Service Advisor to join our team.
As an integral part of our call centre, you'll handle incoming calls and emails from our valued customers.
Inbound Customer Service AdvisorLocation: ThealeType: Full-time, PermanentSalary: £26,000 - £27,000 per annum during probation, increasing to £29,000 per annum after successful completion of probation.
We are seeking a professional and experienced Service Advisor to join our Reading based Commercial Service Team.
Ideally you will have some Customer Service Advisor experience, not necessarily within commercial vehicles but we also invite applications from Service Advisors within other areas of the automotive industry.You will work Monday to Fridays (40 hours per week) and 1 in 3 Saturdays (8.00am to 12 Noon) paid at 1.5 in addition to your salary and bonus.
My client is a family business and that is just one of the things that sets us apart from other commercial dealerships!
The company is within the automotive sector and you will deal with classic inbound calls.
This is a lovely role for a GREEK speaker who likes customer care and is based around the READING area.
There will be full training provided in this position and plenty of opportunity to grow your responsibilities and move up in the organisation if you have a talent for looking after customers.