Posted by Randstad Technologies • £174/day to £292/day
General
Role Type: Contract for 6 Months with Potential Extension
Overview
We are seeking a skilled Network Monitoring Control Agent / Customer Service Agent to join our team in Sheffield on a 6-month contract with the potential for extension.
This role is pivotal in ensuring the seamless coordination of technical faults and providing exceptional customer service within a dynamic and fast-paced environment.
Pertemps Sheffield are currently recruiting for Customer Service Advisors, to join one of our long-standing clients Sheffield Hallam University in their Hallam Help team.
Your role will be to provide high-quality, customer-centred advice and guidance by primarily answering phone and email queries during the busy start of semester period.
There may be some opportunities for face-to-face help point opportunities as well, but this will not be the main element of the role.