To deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty.
Our client based in Milton Keynes are seeking a Customer Service Support Advisor to join their team on a permanent basis.
You will also be collaborating with internal colleagues within other departments such as Spares, Sales, and Finance to resolve customer issues.
The successful candidate will be liaising with colleagues such as Account Coordinators, Service Call Planners and approximately 60 field-based Service Technicians.
Locations: South London, Aldershot, Reading, Milton Keynes, Oxford and Horley
Working with our Customer Experience team, you'll be responsible for in person customer engagement in communities, before, during and after planned works.
Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development?
Deliver a high level of customer service and efficiency in handling inquiries.
General
Customer Interaction: Serve as the first point of contact for the client's care line, supporting Veterinary professionals, Pet owners, Farmers, Wholesalers, and Retailers.
We are continuing to support one of the largest animal healthcare companies in the UK, which is deeply committed to its values and has been recognised as one of the top companies to work for in the UK, with excellent working conditions, the office in a beautiful setting, and an extensive benefits package that is second to none.