We are looking for a Complaints Investigator who is passionate about finding fair outcomes for customers.
You will be loading motor finance complaints onto the system, discussing points with the customer, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome in a final response letter.
You will be joining a welcoming team within a motor finance company in Bracknell where you will have a balance of working three days in office and two days from home each week once you have passed their training program.
We are seeking a Customer Service Coordinator to join our clients Customer Services team.
This role is pivotal in delivering exceptional service and resolving queries to a high standard, ensuring that our services meet customer expectations effectively.
Enjoy a culture that encourages its colleagues, Embraces diversity and supports its local communities.Plus, 25% discount on jewellery and watches.
The chance to earn up to £2k discretionary bonus over each year pro rated.
Work in a team who love what they do and help make H&T a leading retailerand first choice for Financial Services, while supporting your local community.
Posted by SNG (Sovereign Network Group) • £25K/yr to £28K/yr
About Sovereign Network Group (SNG)
We have a fantastic opportunity for a full-time permanent Operation Support Coordinator to join our Compliance Services Team working from our Basingstoke office.
We are thrilled to have joined forces with Network Homes in October 2023, which now places us as the 6th largest housing association in the UK.