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Store Manager Dispenser This is your chance to be part of something a bit different. You'll help our customers feel good whilst you develop your career from your professional expertise to your personal experience.Making our customers feel better is what it's all about. It's everything from finding out how they feel to a friendly word of advice, and your passion will really come across. You'll let them know that you're there for them, when they want to pop in. Together these elements will play a big part in making us No 1 for Customer Care. About the opportunity Your customer care will be inspiring, and always reassuring. It's more than providing medicine, it's looking after our customers. You'll use your expert knowledge to really benefit our customers. It could be a friendly word of advice, small tip or even just a comforting chat to put them at ease.You'll be on hand to recommend some of our many health services that they might not know we have it's about offering fantastic support and you'll keep our customers coming back.As well as your practical duties, you'll also pick up on the small details like noticing when a customer is worried about their medicine and reassuring them, setting Boots apart from other Pharmacies.It's more than just medicine, it's looking after our customers by being really personable and putting them at ease because we want our customers to feel good. Your customer care will be inspiring, and always reassuring. You'll understand that this will help drive sales and be confident about the health services we offer, and how they can benefit customers.Your personality can also make a real impact, on how a customer can really feel better on different levels. You'll pass on feedback so we can improve our customer care and the services we offer, making us a fantastic place to work, and to shop. About you We're looking for really great people, with a friendly personality. It's all about working together as one great team after all it's our people that are at the heart of our business. It's a fantastic opportunity to add to your own development, and a chance to learn more about us as a business. You'll need to have lots of Dispenser and management experience, along with great customer service skills. But it isn't just about experience, we're interested in seeing a bit more, the real you and that makes us all feel good. Benefits We have a great range of benefits that go beyond salary and offer flexibility to suit you: Competitive holiday allowance (with the option to buy more days)Boots Retirement Savings Plan pension schemeDiscretionary annual bonus schemeEnhanced Maternity / Paternity / Adoption leave pay£100 gift card for colleagues expecting/adopting a babyFlexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a weekGenerous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship.Access to a range of learning and development resources and programmesReimbursement of GPHC fees in fullContribution towards RPS feesBespoke location benefits (dependant on location) All rewards and benefits are subject to change and eligibility. Why Boots Our mission is to help everyone to feel good. This starts internally with every colleague and every team. In our stores and pharmacies, our warehouses and our Support Office, we work together, putting our customers first and our colleagues at the heart of everything we do. We aim to attract, develop and retain the best people, with a huge range of opportunities for you to continue to grow with us... just bring your passion and commitment and we'll do the rest.Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance, just speak to our Recruitment team to find out more. What's next Our in-house recruitment team will review your application and if you are successful, contact you via email to arrange an interview.This role is subject to a DBS/PVG check, Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision.
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role. Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us. About the role You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: Help our customers and put them at ease; whether that's listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn't considered or simply offering a basket - it's the little things that make a differenceGet to know our in-store offers and schemes and promote them - the more info we can give our customers the better.Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in in the stock roomsWork with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable to provide a store everyone can be proud of What you'll need to have Full training is provided for this role, and we are looking for people who:Excel in a varied environment, working at paceCommunicate and listen effectivelyEnjoy working as part of a team, promoting a collaborative team dynamicKnow that the little things make the biggest difference for customer interactionsDesire to be a proud brand ambassador for Boots and help our customers find the best products for them It would be great if you also have Experience providing customer care and delivering great customer service but this is not essential. Our benefits Boots Retirement Savings PlanGenerous employee discount plus enhanced discounts for Boots brands, Boots Opticians and Boots Hearingcare We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility).Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots We're always looking for people who care about changing things for the better. You'll join a company that is evolving and always looking to improve.We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.As the heart of everything we do at Boots, it's with you, we can change for the better.To find out more about life and careers at Boots, click here. What's next If your application is successful, you will be invited to attend an in-store interview within the next 14 days.We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours.If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.