We are pleased to be recruiting for a leading distributor based in Kings Langley who are looking for a Customer Service Advisor to join their warm and welcoming team on a full time, permanent basis.
You will be working with a close-knit team and will be responsible for assisting with customer orders, making sure deadlines are met and deliveries are running smoothly as well as much more!
This is a fantastic opportunity for someone to learn and develop new skills or put existing ones to good use.
As our Client Services Manager you will understand your clients and their needs, inside out.
You'll ensure that effective and efficient services are delivered to contractual service level agreements and our solutions are fit for service, creating growth opportunities where possible and driving service improvement plan.
You'll be responsible for monitoring and progressing client campaigns, activity, requests, and end to end service management across your portfolio.
As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
You'll help with frame adjustments, repairs, and fittings.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.