Playing a pivotal role in our customers experience, our Liaisons ensure we are utilising our engineering field force effectively by organising efficient routes, whilst providing high levels of customer service.
Our mission is to make insurance easier and better value for customers.We currently have an exciting opportunities to join our Birmingham based Motor Fulfilment team as a Motor Claims Support Advisor, on full-time and permanent basis.Purpose of RoleOur Motor Claims Support Advisors provide support and manage the external engineers (motor field) team's workload by being responsible for arranging inspections of vehicles following a motor claim.
Direct Line Group is one of the top tier motor, home and small business insurers in the UK and home to some of the nation's best-known brands: Direct Line, Churchill, Privilege and Green Flag.
Playing a pivotal role in our customers experience, our Liaisons ensure we are utilising our engineering field force effectively by organising efficient routes, whilst providing high levels of customer service.
Our mission is to make insurance easier and better value for customers.We currently have an exciting opportunities to join our Birmingham based Motor Fulfilment team as a Motor Claims Support Advisor, on full-time and permanent basis.Purpose of RoleOur Motor Claims Support Advisors provide support and manage the external engineers (motor field) team's workload by being responsible for arranging inspections of vehicles following a motor claim.
Direct Line Group is one of the top tier motor, home and small business insurers in the UK and home to some of the nation's best-known brands: Direct Line, Churchill, Privilege and Green Flag.
Hybrid working is available for all employees and can be tailored to suit the individual.
You would be expected to work at least one late shift (19.00) once per week and 2 Saturday shifts within an 8 week period.
Description
Would you like to be part of a values driven, award-winning business committed to employees wellbeing and passionate about creating a flexible and inclusive environment?
As a Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team.
Customer Representative
Working for a company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service.
This is a great the opportunity to get your foot in the door of a highly reputable energy company!