My client is seeking a Customer Service Exceutive to join their team ASAP.
You will manage and assist in raising the profile of the department and be the main point of contact for the Customers in the order, delivery to invoice process.
As the Customer Service Executive, you will be responsible for managing the planning, receipt and action of all orders/queries to lead time.
Posted by Kingsgate Recruitment Ltd • £26K/yr to £30K/yr
General
We are looking for a skilled Customer Service Representative to join our team.
The primary role is to be the first point of contact for our consumers, retail partners and sales representatives, providing exceptional customer service.
Role overview
You will work alongside our fulfilment and customer service team and report into the Chief Commercial Officer and indirectly to the VP of our US business.
Are you enthusiastic about stepping into the world of Sales & Customer Service Our client invites driven individuals to embark on an exciting journey within this developing organisation.
As the organisation grows so do the opportunities to advance and take on responsibilities, if progression is what you are looking for, this could be what you have been waiting for!
This summer the demand is high, and the sales team needs to grow.
If you're ready to work in a team environment alongside talented people who take pride in delivering great results, apply today!
What will you be doing
Make daily calls and process orders in accordance with the call diary to generate repeat orders, ensuring all orders are captured, and opportunities are taken to maximise sales and margin through range extensions, own brand etc.
If you are looking for an opportunity where you are responsible for the day-to-day management of the Customer Service Team, controlling and developing branch-based sales and margin in line with Company standards of performance.
This is an exciting opportunity to learn and grow with a leading supplier in the industrial and safety sectors.
Customer Service Manager
Working Schedule: Monday - Friday 37.5 hours (No Weekends of Bank Holidays).
With your love of working with people and enthusiasm to provide a great service, you'll welcome and talk to our visitors to the shop/outlet answering any questions they have.
Contract/duration: Fixed term ending 25th March 2025.
The advertised salary is inclusive of the outer London weighting allowance of £3,315 per annum (pro-rata).
The successful candidate will manage a team of Sales Consultants to meet input and output targets.
As a billing manger, you'll need to balance your time between managing a smaller patch of personal clients, with investing in your team's development.
In order to do this, you'll need to work closely with the front office, to promote close collaboration in order to maximise long and short-term business opportunities.