Posted by Page Personnel Secretarial & Business Support • £23K/yr to £25K/yr
Within this role you will be required to provide excellent customer service in the financial services sector, dealing with client queries, and ensuring a high level of customer satisfaction.
Our client is a prominent company in the financial services sector.
Page Personnel are working exclusively with this reputable organisation to recruit for a number of customer service specialists.
The focus of this Technical Support Specialist role is to provide technical support for customers accessing part and fully tracked services via the WCMS using the ticket system and in line with service level agreements.
This opportunity offers remote working and varied responsibilities, including adding new services and fault identification and resolution.
We are looking for a fearless and talented individual like you to join our mission to be the best that the industry has to offer.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
Daily Duties
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.