Posted by The Dove Partnership • £23K/yr to £25K/yr
Excellent customer service, planning and organisation skills, fulfilling the role to a high level and meeting client KPI's.
My clients are looking for an enthusiastic and dedicated Administrator to join their team, you will provide vital support to their nationwide customer base and be an integral part of the team.
You will be working in a team of 7 covering the diaries of around 30..
You will be responsible for providing an excellent level of customer service.
As you will be the first line of contact, we are looking for excellent communication skills and you must be customer focused.
A brand-new Customer Service role is now available for this Harlow based company, you will be joining an existing team, and full training will be provided.
Reviewing agent holdings and assist with chasing overdue jobs.
Assisting with the review of jobs for allocation and reallocation and determining which agents to instruct Supporting allocations by reviewing upcoming allocations and identifying resource requirements Dealing with and resolving ad hoc queries by phone and email from enforcement agents including escalating to senior management when required.