Triage and assess customer concerns, suggest appropriate solutions and where possible recover the issue.
Large Housing Association requires a Complaints Triage and Service Recovery Officer to manage customer dissatisfaction before it escalates to a formal complaint.
Responsibilities
Act as first point of contact for customers who are expressing concerns or dissatisfaction, deploying empathy, problem solving skills and proactive communication to address their issues.
Wholesale Customer Service Team Leader £45,000 West London-based Hybrid (Minimum 4 days in-office)
For this role we require someone fluent in English One European Language (German, French, Spanish or Italian) if that is you, read on!
A well-established, design-led company with a strong international presence is looking for a Wholesale Customer Service Team Leader to join their growing EU team.
As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents.
A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months with permanent opportunities.
A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months
Key responsibilities are as follows
As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents.
As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents.
A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months with permanent opportunities.
As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents.
A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months with permanent opportunities.