Using your experience the Service Quality Specialist will take the lead in establishing the quality framework to support the growth and consistency of our business so that we can deliver a best in class after sales service.
A great opportunity to join a leading technology company in a new role responsible for defining, measuring and improving quality standards in the after sales service as a Service Quality Specialist.
Do you have experience managing quality systems along with monitoring supplier quality and performance?
Are you a proven or working towards being a top performing Sales Administrator, or have you been successful in some other customer-facing role for 2 years or more
Do you love talking with people on the telephone, but you are not getting the training, support or rewards that you deserve from your present employer
Are you ambitious yet frustrated because you are not getting the recognition or rewarded appropriately for the results you are getting
They are currently expanding and have had roles become available within their fun and lively residential campaigns team, in the sales and customer service sector.
Immediate starts available
The client we represent are looking for at least 20 people join their busy office due to client demand.
2 x Customer service advisors required to handle incoming calls in relation to Electoral Roll and the general election.
To provide professional and courteous customer service to LBH residents and partner organisations; actively supporting the Council's aim to resolve customer queries accurately and efficiently at first point of contact.
Calls will be on how to register, postal votes, polling stations etc.
To be the focal customer service and administration point for students, conferences and staff and all stakeholders whilst providing an efficient and effective wide-ranging high standard of general administrative support and customer excellence across the Commercial Services - Residences Department.
General
Adecco are currently recruiting for a Student Experience Advisor to join a prestigious university based in Uxbridge
Main Statement of responsibilities
The main focus of the role will be around the development of Student Living webpages and the ResLife Ambassadors Programme.
This role sits within the company's service team so candidates will need to have an excellent telephone manner and 5 customer service skills, as well as strong data entry skills.
Working for a business who have a fantastic company culture and are highly supportive, you will be responsible for answering inbound calls, responding to emails and logging information onto the system.
This is a brilliant opportunity for a candidate with about 1 years' office administration/customer service experience.