My client is seeking a Customer Service Supervisor to oversee the efficient running of our customer service operation.
This role is pivotal in ensuring that every customer interaction exceeds expectations and contributes to the company's growth by improving the customer journey.
Day to Day of the role
Oversee the workflow of all customer enquiries across various channels, ensuring quick resolution in line with company standards.
A fantastic role has become available for a Customer Service Supervisor to join a very well-established business in the local area.
They are really keen to meet with any customer service superstars who have previous experience in managing a team and are looking for a new challenge.
This is a very varied role where no two days will be the same, and would suit a candidate who is looking for a role that requires a very hands-on approach!
GENUINE CAREER DEVELOPMENT OPPORTUNITY (company known for progressing/supporting staff).
Real chance for someone with telephone-based customer service experience to boost their prospects and get their foot in the door within the UK's biggest sector.
Posted by Parkside Office Professional • £17.12/hr
Our international client requires an experienced Customer Relations Specialist to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.