It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the service that we provide.
About the role
This role will put you at the fore front of our Business Centre.
Our client, a leading charitable organisation, is currently looking for a Retail Supervisor to join their team on a temporary ongoing basis covering Folkestone.
The company we're recruiting for are going through a period of expansion and as a result would like Office Angels to recruit a Customer Service Advisor to work in their modern offices based in Ashford.
The Office Manager would like to recruit someone who is positive and enthusiastic to join their team of 10.
You'll need to be a helpful and outgoing person who can get along with and support others.
The company we're recruiting for are going through a period of expansion and as a result would like Office Angels to recruit a Customer Service Advisor to work in their modern offices based in Ashford.
The Office Manager would like to recruit someone who is positive and enthusiastic to join their team of 10.
You'll need to be a helpful and outgoing person who can get along with and support others.
We are looking for a Customer Service Advisor to join our Ashford based client, you will be the first point of contact for all customers receiving and processing orders whilst also providing administrative support to the wider team.
Responsibilities
Maintain customer records and accounts in the CRM system.
As a Customer Care Advisor you'll be at the heart of building strong customer relationships enabling you to bring the voice of the customer to the site and ensuring that assigned customers' requirements are met in the most efficient and cost effective way.
Department: You'll be working as part of the Supply chain team (this position is working in modern offices and isn't a call centre environment)
The Company we're recruiting for ensure they inspire, challenge and put their heart and soul into their customers and each other.
The role mainly includes liaising with external customers to ensure that excellent customer service is achieved for Network Operations Customer Services.
Job Duties
To safely and effectively schedule staff (direct and contractors) for the South East Region.
General
Achieve full utilisation of the resources and updating scheduling tools