The ideal candidate will have a passion for customer service, excellent leadership skills, and a proven track record of managing a successful customer service department.
We are seeking a highly motivated and experienced Customer Service Manager or Senior Team Leader to join our amazing client on a 12-month fixed term contract to lead the customer service team.
There will be plenty of process improvements and efficiencies required, enhance the level of customer service they provide as standard make it outstanding, performance management of the team and developing individuals.
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
We have a new opportunity available for a Customer Care Advisor to join the team based in Chorley.
You will join us on a full-time, permanent basis and in return, you will receive a competitive salary (depending on level of experience) and great benefits!
About us
Hedges Direct Ltd are online hedging specialists, with decades of industry experience and a culture firmly focused on quality and service.
We have an excellent opportunity for Customer Service Advisors to join a team in Preston on a temporary ongoing basis.
Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role.
Starting hourly rate of £11.44 increasing to £12.30 after working 12 weeks, with immediate start dates available!
Are you ready to embark on a rewarding journey as an Online Customer Service Executive in Buckshaw, Chorley, Lancashire.
Imagine starting your day knowing that your efforts directly contribute to customer satisfaction and business success.
This role offers a competitive salary of £27,500-£30,000, depending on experience, and the chance to work within a dynamic team on a fixed-term contract until September 2025.
We are looking for a dynamic, well-spoken, articulate individual who has proven high-end customer service and administration skills.
General
Main responsibilities will include maintaining contact with existing customers, working to understand their needs and providing specific support and upselling.
Reporting to the Office Manager to act as a Customer Liaison Administrator to support the day-to-day running of the office, ensuring administration services are provided for company staff and as product experience grows, for current and new clients.
As Ruby Energy continues its exciting growth, we have a brand new role available for a forward thinking Dialler Manager to join our growing team here at our offices in Fleetwood.
The Dialler Manager is responsible for managing the operation and optimisation of the auto-dialler systems within the business.
This role ensures that the dialler is used efficiently to maximise productivity while maintaining compliance with regulatory requirements and organisational standards.