I am recruiting for a local authority who is looking for a customer service advisor to assist with Winter Fuel Allowance initiative between October 2024 and March 2025 to encourage and support local people to make a claim.
Proactively engaging with members of the public.
Respond to customer enquiries (some of which may be upsetting) received through multiple access channels including, telephony, face to face, e-mail, web chat and social media, in accordance with the Council's Digital First principles, standards of professional conduct and taking into account any safeguarding issues.
Posted by Service Care Solutions - Social Work • £14.24/hr
We are currently recruiting for an experienced Business Support Officer to work with the Adoption and Fostering Services.
Adoption & Fostering Service
This role will include liaising with internal & external stakeholders and taking minutes of various meetings where foster carers and adoptive parents will be present.
Posted by Diverse Recruitment Group • £26/hr to £27/hr
To provide support to the operational/corporate finance division across a range of functions including Payroll & Pensions, Transactional Finance, Accounts Payable, Social Care Financial Administration, Corporate Income & Debt Collection, Housing Benefits & Council Tax / Business Rates administration, providing excellent customer service and high quality, accurate financial support to internal and external customers
Assist in providing financial services support across a wide range of functions - pay, payments and reconciliation, covering payroll, employee admin, pensions, traded services, payment processing, financial assessments, compliance management, VAT returns, BACS processing, bank reconciliation, income collections, debt recovery, housing benefits, council tax and business rates.
Navigation of and inputting into the Councils financial management systems to undertake financial administration including payments, transitional processing and reconciliations, processing reliefs discounts and appeals and maintain the integrity of master data.