As an experienced customer services assistant you provide a professional customer service function at all times, ensuring that all daily/weekly/monthly department routines are met timely and accurately for a SME STEM organisation.
South East ABJ7227
Key Responsibilities
Answering of the customer service telephone lines and ensuring that cover is in place across busy periods of lunch, holidays and sickness.
Our client, a world leader in their field, are seeking a customer service assistant to join their team on a fixed term basis until July 2025, however there is a strong possibility that this may be made a permanent position within this time.
Reporting directly to the Customer Service Supervisor the Customer Service Specialist is responsible for supporting the commercial team with product quotes and manufacture lead times, coordinating, and processing all incoming orders, and supporting with all external logistical requirements.
The role is offered predominantly on a remote basis, with the requirement to come into the office approx 2/3 times per month, and the understanding that you are required to come in as the business needs for meetings, events and such like.
Our client is a social housing provider with a focus on developing homes for their tenants and local community; we are currently assisting them in the search for an experienced Customer Services Assistant to work in their Customer Services Hub
This role is full time and will require candidates with a previous knowledge and experience of housing and customer service.
Posted by Burton Bolton & Rose Recruitment Services Limited • £25K/yr
General
A busy sale office requires a Customer Service Assistant to manage client order requirements and arrange deliveries, good customer service skills are need for this role.
Some of your duties will include
Dealing with orders received from customers over the telephone and by email.
Managing customer order requirements from instigation stage through to delivery stage.
Our client, a world leader in their field, are seeking a customer service assistant to join their team on a fixed term basis, however there is a strong possibility that this may be made a permanent position at the end of the year.
Reporting directly to the Customer Service Supervisor the Customer Service Specialist is responsible for supporting the commercial team with product quotes and manufacture lead times, coordinating, and processing all incoming orders, and supporting with all external logistical requirements.
The role is offered predominantly on a remote basis, with the requirement to come into the office approx 2/3 times per month, and the understanding that you are required to come in as the business needs for meetings, events and such like.
My client based in Taunton, who work in the banking and financial services sector, are seeking a Customer Service Assistant to join their friendly team.
You will be engaging in conversations with customers' to find out their needs, providing information to them about their full range, products and services that they offer.
By really listening to and getting to know their customers, you will help them to review their circumstances and what their goals are, whether that be financial, family, retirement, peace of mind or even a new home and through this proactively identify the most appropriate products to suit their needs.
An excellent opportunity has arisen to work for our busy client in Uxbridge as a Customer Support AssistantWorking hours are Monday - Friday, 9AM - 5:30PM.Hybrid working eventually available.
As the Team Administrator, you will be responsible for
First point of contact for incoming customer calls.
Capture call insights and raise cases in Salesforce.