Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
The Collections Agent is responsible for contacting debtors to discuss overdue payments and negotiate payment arrangements while maintaining a professional and respectful demeanor.
Here at Ruby Energy we continue to grow our team and we have a newly created position available for a Collections Agent to join our team based at our offices in Thornton - Cleveleys.
The role involves monitoring accounts to identify outstanding debts, initiating contact with customers, and keeping detailed records of all communication and payments.
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Do you have excellent customer service skills and experience in processing orders?
A highly reputable interiors business in the Preston area is looking for a Customer service executive to join their team on a 3month fixed term contract to help during a busy period.
Are you immediately available for a 3 month contract?
We are seeking a highly motivated and experienced Customer Service Manager or Senior Team Leader to join our amazing client on a 12-month fixed term contract to lead the customer service team.
The ideal candidate will have a passion for customer service, excellent leadership skills, and a proven track record of managing a successful customer service department.
There will be plenty of process improvements and efficiencies required, enhance the level of customer service they provide as standard make it outstanding, performance management of the team and developing individuals.