To provide the Operations Manager with a high level of call taking activity and data entry within the Call Centre customer service department, serving the community in partnership with the NHS.
General
Office based - Birmingham Service Centre - B24 8TG
As an ICT Administrator, you will be required to log and track all support requests and incidents in the ICT incident management system, update IT assets and resolve all 1st line calls.
We are looking for an ICT Helpdesk Administrator to join our IT team in Birmingham.
Our client, a premier establishment that offers quality freight forwarding services, as well as an extensive array of logistics solutions that cater to a diverse range of industries, are looking to recruit a Commercial Administrator to join their team and offices based in the Birmingham area.
On Offer
Genuine opportunities for career growth and upskilling.
The opportunity to join a reputable multi-modal freight forwarding company with global offices and great potential for future growth.
Carry out reminder calls to customers for appointments
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
Do you have experience within a call centre environment, with a passion for helping people with the ability to make people feel listened to and valued?
If you are a confident, compassionate and positive person who always delivers a first-class customer experience during difficult times this is the role for you.....
Are you looking for an opportunity where you can really make a difference and take ownership of a problem and see it through to the end?
Joining as a Customer Support Executive, this home-based role combines administration and customer service duties, with the core objective to provide daily support to the Sales Consultant team and help them maximise their productivity.
Previous customer service gained within the cruise or travel sector is essential for this position, along with excellent communication skills and attention to detail.
We have a fantastic opportunity for passionate, customer-focused and highly organised travel industry professionals to be part of our award-winning client's Customer Support team.
The Certification Administrator position sits within the hub of this organisation.
The main responsibility will be to process a high volume of orders through the system, to ensure learners are registered and receive their qualification certificates.
This role will suit you if you're methodical, have excellent attention to detail, and enjoy process-driven tasks.