The focus of the role will be dealing with customers making orders and handling everything involved with this from start to finish.
The main tasks involved will be order processing, checking stock availability, then dealing with the transport and delivery of the product and all the relevant paperwork.
An excellent opportunity has arisen within a well-known international textile brand with offices based close to Stockport.
Our client, a prominent Financial Services organisation, is looking for an additional person to join their inbound customer service team.
Suitable candidates will have a background in a telephone based customer service role, ideally with 12 months experience in a similar role, a pleasant telephone manner and an ethical and honest approach to customer's needs.
The role will focus on client satisfaction and problem solving with the ability to speak to customers about their circumstances in order to make sure they have taken the correct product and identify any other product areas which they could be interested in.
Answer incoming calls and process query which may include placing an order, arranging a credit or collection and process any necessary actions in a timely manner.
General
£10.90 PER HOUR
WORKING FROM FEBRUARY UNTIL END OF MARCH - THIS MAY GET EXTENDED
Our client is looking for a Customer Service Specialist who has a good telephone manner and is willing to take on a new challenge as a Debt Collection agent.
The salary offered for this role is £22,337.
Performance bonus potential of up to £3000 per annum.
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