The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of the client including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Come and join our clients team based in Surreyas an Accounts Processing Assistant with immediate start:
The Role
This is an important, customer facing role supporting the provision of excellent customer service, administrative and financial functions.
Recruiting for Customer Service Coordinator, this represents a great opportunity for experienced individuals to join the team.
Reporting to a fantastic Customer Service Manager, and working within beautiful, modern offices, our client offer attractive remuneration of £29K - £31K , plus a team bonus scheme, based on KPIs, pension scheme, holidays starting at 20 (BH), but rising with service, plus many other perks!
Diamond Search recruitment are delighted to be representing our client, one of the UK's fastest growing companies, a market leader within their sector and a company who reward and recognise hard-work.
Due to increased business, an exciting opportunity has arisen to join one of our respected clients as a permanent Customer Service Advisor within their Customer Servicesdepartment in Hornchurch.
This role would suit a hardworking, driven, reliable candidate who is confident speaking on the phone as the majority of this role will be answering the phones and dealing with customer queries.
Duties
Communicating internally important feedback from customers.
We are delighted to be working alongside our fast growing, award winning and very successful fulfilment and delivery services client as they seek to recruit an additional Customer Service Executive to join their friendly and growing teams in East Grinstead.
This role is available due to continuing and ongoing strong business levels.
We are seeking a customer service professional to provide exceptional customer service and technical support.
The role involves analysing and solving issues raised by customers and clients, handling queries professionally, and escalating complex issues to software suppliers.
This position is ideal for someone who enjoys problem-solving, is a self-starter, and can work effectively both independently and as part of a team.