Posted by Incubate Consulting • £23K/yr to £27K/yr
We are seeking a dedicated and customer-oriented Customer Service Executive to join a busy and fast-growing financial services business.
The role involves addressing customer needs, handling inquiries, resolving complaints, and ensuring a high level of customer satisfaction across various communication channels such as phone, email, chat, or social media.
Our client is a leading financial services business based in the Liverpool area.
An excellent opportunity for a customer focused professional to co-ordinate and manage key customer accounts a fast paced business within the beauty industry.
Job Description
To liaise with customers to build strong relationships.
I am working exclusively with a business based in Liverpool who are seeking a Customer Service Representative, who will serve as the first point of contact for our customers during service issues or faults.
This role is vital in providing first-level support, managing support tickets, and ensuring high levels of client satisfaction through effective communication and problem-solving.
Not only is this company the UK market leader in their field, their competitive salaries, onsite parking, flexible working hours with an unrivalled benefits package; is simply not an opportunity you would want to pass up on!
This position involves managing bookings, answering customer queries, processing refunds, handling disruptions, and communicating important information to passengers.
Successful candidates will play a key role in providing exceptional customer service for our client's customers across all communication channels, including telephone, email, WhatsApp, and social media.
We have some brand new and fantastic opportunities with a leading Airline as they recruit for a number of Customer Engagement Representatives to join their home-based team, on an initial 6-month contract basis.
Are you an enthusiastic finance professional with a passion for deliver world class customer service?
Would you like to be part of an award-winning finance lender that prioritises exceptional service whilst working in a supportive and dynamic work environment?
Posted by Hays Specialist Recruitment Limited • £30K/yr to £32K/yr
My client and leading financial services provider based in the heart of Liverpool city centre and known for their customer-first approach, is seeking a professional Customer Service team leader to join their organisation on a permanent basis.
As they continue to expand, they are looking for an experienced team leader to oversee their frontline service teams, ensuring they provide efficient, compliant and high quality support to both internal and external customers.