The Head of Customer Services will be responsible for overseeing the customer service department, ensuring optimal customer satisfaction and driving a customer-centric culture.
This role also involves developing and implementing customer service strategies and processes.
This company is a distinguished player in the professional services industry, employing over 1,500 individuals across several locations.
We are seeking a dedicated and enthusiastic Customer Service Representative to join our client on a part-time basis to cover a maternity leave.
The successful candidate will be responsible for providing outstanding customer support during our evening shifts on Mondays, Tuesdays, and Fridays from 19:00 to 23:00.
This role is offered on a fixed-term contract for 6 months, with the possibility of extension thereafter.