You will provide advice and guidance to customers and members of the public requesting support predominantly via the telephone.
This is a busy and highly rewarding telephony based role, handling high volume customer calls relating to a broad range of council service including; Elections, Waste, Council Tax, Housing, Parking, Children's Service, Education, Adult Social Care and much
Face to face, email and digital customer interactions can also be involved.
My client, a leading organisation in their field are seeking a Customer Services Executive to join their established team.
This role is offered with a competitive salary and excellent benefits package.
This role is based from my clients' offices in Colchester and due to their location, the successful candidate must hold a full UK driving license with access to their own vehicle.
Recruiting for Customer Service Coordinator, this represents a great opportunity for experienced individuals to join the team.
Reporting to a fantastic Customer Service Manager, and working within beautiful, modern offices, our client offer attractive remuneration of £29K - £31K , plus a team bonus scheme, based on KPIs, pension scheme, holidays starting at 20 (BH), but rising with service, plus many other perks!
Diamond Search recruitment are delighted to be representing our client, one of the UK's fastest growing companies, a market leader within their sector and a company who reward and recognise hard-work.
We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland.
Hours per week: Variable Shift Rota - Monday to Friday - 08:00 - 16:00, 10:00 - 18:00 - 37.5 hours per week