If you are a highly motivated and detail-oriented individual with a passion for customer service and administration, our client's Schools and Family Department has a temporary opportunity for you.
As a Resolution and Response Team Officer, you will be responsible for managing a variety of cases and requests, ensuring high-quality and efficient customer responses.
Are you a skilled problem-solver with a passion for delivering exceptional customer service?
Your role will involve interacting with key stakeholders to ensure accurate and professional responses, as well as contributing to the smooth resolution of cases.
My client is seeking an experienced Income Officer to be able to provide effective, customer focused support service to users of the Income Control team.
The Officer will be expected to recover all debts in accordance to the councils procedures.
The client understands the pressures of the position and is keen to support all team members in a comfortable working condition.
As the Customer Operations Director, you will be working as part of a dynamic Senior Leadership Team and responsible for leading the key business areas in delivering a best-in-class customer experience and operational excellence resulting in a market-leading cost to serve.
Would you like to join a company who are customer-centric, tech-led, and passionate about sustainability?
This company are well on their way to a Net Zero future!