Customer Service - liaising with the end clients directly on day-to-day matters or when the Account manager is not available.
Stock analysis/control - working with the account manager to ensure minimum safety stock levels are maintained following forecasts and adjusting accordingly.
General
We are looking to recruit for a Customer Service / Sales Support Advisor to work as part of a busy team based just outside Cardiff.
We have an amazing opportunity for a Customer Services Administrator to join an innovative organisation with a friendly, empowering, respectful and transparent culture.
In this role, you'll play a crucial part in coordinating customer service requests with their in-house transport and third-party hauliers.
If you are a highly organised individual who is willing to learn, can use your own initiative and is able to work in a busy, fast paced environment then we would love to hear from you!
Customer Service Representative - Part Time (17.5hrs Per Week).
General
If providing excellent customer service is important to you, and you want to advance your career with a $9 billion leader that can provide you with stability and exciting challenges, whilst supporting your personal growth and career ambitions, we'd love to hear from you.
Ready to advance your career with a global leader that understands that success results from the incredible hardworking, dedicated, and diverse people like you we are proud to call our colleagues?
Our client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff.
This is a temporary position, offering an hourly rate of £11.66.
As the Sales Coordinator you will be the first point of contact for our customers and will be responsible for managing the order process from initial receipt to delivery.
Do you enjoy working in a fast-paced environment, coordinating tasks and making sure we deliver an exceptional service to our customers.
This is a fantastic role for someone who enjoys autonomy, thrives in a fast paced environment, and it's a stickler for detail and organisation.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
You will be required to
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
Understand, support and advise customers requiring a wide range of information, advice and guidance.