You will provide advice and guidance to customers and members of the public requesting support predominantly via the telephone.
This is a busy and highly rewarding telephony based role, handling high volume customer calls relating to a broad range of council service including; Elections, Waste, Council Tax, Housing, Parking, Children's Service, Education, Adult Social Care and much
Face to face, email and digital customer interactions can also be involved.
I am currently recruiting for a Customer Service Officer on behalf a client based in Epsom.
You must have a strong commitment to customer service, as you will be focused on supporting the needs of residents, ensuring that services are delivered on time and in accordance with agreed standards.
You will need outstanding customer service skills, along with excellent IT capabilities.
Customer Service Officer Customer Service Officer Customer Service Officer Customer Service Officer Customer Service Officer
3 years customer service contact centre experience needed
To represent the Council by providing the first point of contact with customers, providing advice and applying sound judgement in assessing their needs across all service areas and resolving their query directly or referring them where a detailed consultation is required.
This is a busy and highly rewarding telephony based role, handling high volume customer calls relating to a broad range of services including elections, waste, housing, parking and childrens service to name a few.
Monday to Friday 08:30am - 17:15pm - hybrid work, 2 days in the office.
My client, a leading organisation in their field are seeking a Customer Services Executive to join their established team.
This role is offered with a competitive salary and excellent benefits package.
This role is based from my clients' offices in Colchester and due to their location, the successful candidate must hold a full UK driving license with access to their own vehicle.
Manchester City Council is seeking a dedicated Customer Service Officer on an initial 3-month contract.
The role involves supporting Manchester residents with queries regarding the General Election, handling general switchboard duties, and providing information on the cost of living and household support funds.
Day to Day of the role
Serve as the first point of contact for Manchester residents and customers accessing the Customer Service team.
Customer Service Specialist (Office-Based in Leamington Spa)
Are you passionate about delivering exceptional customer service and eager to represent a brand known for its core values of excellence, professionalism, and courtesy?
We are looking for a good customer service person able to deal with the process from start to finish
Please note this role is a hybrid role based in Hayes Middlesex and as you can see a full job description and we need to see a similar job description on your cv
Please note I need the below in your spec if you have done this and also we can not have any gaps in your cv if you have any please fill in what you have done even if it is looking for work