My client is seeking a Customer Service Supervisor to oversee the efficient running of our customer service operation.
This role is pivotal in ensuring that every customer interaction exceeds expectations and contributes to the company's growth by improving the customer journey.
Day to Day of the role
Oversee the workflow of all customer enquiries across various channels, ensuring quick resolution in line with company standards.
Our client based in Bristol at Emersons Green near the junction of the M4 and M32 ( so commutable from Bristol ,Bath ,Chippenham ) are experts in the compliance industry; focussing mainly on the Motor Trade and Travel .
They have one of the UK's largest regulatory networks with many retail sites across the UK benefiting from a range of Finance and Insurance services.
The role is to provide a professional and effective point of contact ensuring that a courteous, helpful and supportive service is provided to customers and colleagues alike.
Our established and growing client based in Caerphilly are looking to recruit a Customer Service Executive to join their busy but friendly team.
The Role
Provide accurate information to customers and representatives on products, prices, and lead-times.
Our Esher based client requires a Customer Service Executive to join their team.
The Customer Service Executive will deliver the best service possible to the assigned customer portfolio at every stage of the order, as well as supporting the Sales team according to Company procedures, being aware of the relevance of this area for commercial success.
Salary up to £25,000, hybrid working, 25 days holiday, Christmas closure & generous health cash plan.