My client is seeking a Customer Service Supervisor to oversee the efficient running of our customer service operation.
This role is pivotal in ensuring that every customer interaction exceeds expectations and contributes to the company's growth by improving the customer journey.
Day to Day of the role
Oversee the workflow of all customer enquiries across various channels, ensuring quick resolution in line with company standards.
Our client based in Bristol at Emersons Green near the junction of the M4 and M32 ( so commutable from Bristol ,Bath ,Chippenham ) are experts in the compliance industry; focussing mainly on the Motor Trade and Travel .
They have one of the UK's largest regulatory networks with many retail sites across the UK benefiting from a range of Finance and Insurance services.
Posted by Matching Staff Solutions Ltd • £12.38/hr
This is a busy and highly rewarding telephony based role, handling high volume customer calls relating to a broad range of services including elections, waste, housing, parking and childrens service to name a few.
Monday to Friday 08:30am - 17:15pm - hybrid work, 2 days in the office.
This is a contract from August until January 2025.
The role is to provide a professional and effective point of contact ensuring that a courteous, helpful and supportive service is provided to customers and colleagues alike.
Our established and growing client based in Caerphilly are looking to recruit a Customer Service Executive to join their busy but friendly team.
The Role
Provide accurate information to customers and representatives on products, prices, and lead-times.