Join us as our Contact Centre Manager as part of our Senior Management Team, overseeing the daily operations of the National Contact Centre and ensuring smooth performance.
In this role, you'll drive team performance, implement strategic goals, and step in for the Head of Call Centre when needed, ensuring effective leadership and seamless operations.
You'll analyse performance data, optimise efficiency, and make decisions that balance service quality with budget goals.
Posted by Howells Recruitment • £24K/yr to £25K/yr
We are working with one of the UK's leading House Builders who are looking for a successful and proactive Customer Service Administrator to join their team based in Norwich.
It will be your responsibility to liaise with residents to resolve complaints and prevent and limit dissatisfaction quickly and efficiently.
Posted by Service Service Employment Agency Limited • £24K/yr
We are looking for a bright and positive-minded Account Manager to provide excellent sales service whilst demonstrating the ability to handle customer enquiries and convert into sales in a courteous, confident, and professional manner.
Our client, who operate within industrial supplies sales and distribution, will need you to offer the best solutions to customer queries whilst keeping the best interests of the company in mind.
You will also be responsible for increasing sales from allocated accounts through proactive account management.
An exciting position has arisen for someone who enjoys helping people, to join their expanding team within this fast-growing dynamic company.Your key functions will be to handle consumer enquires by phone, email and online, place orders, take payments, support and grow the business.
Working for my client who is a fantastic Norfolk based, award winning and multi-million turn over company.
A comprehensive training programme for all products and systems will be given.
Posted by Employment Specialists Ltd • £35K/yr to £45K/yr
Our expanding Insurance client has created a new role of Complaints Manager to join their Central Assurance Department.
This will suit an experienced Complaints/Customer Relations professional from the Insurance Industry, so you can lead this vital business activity forward for the Group.
You will be supporting all Group Companies, meaning that you will be involved in a wide variety of cases across all their Operations.
Posted by Service Service Employment Agency Limited • £24K/yr
You will need to be a proactive, customer focussed individual who genuinely enjoys working in a fast-paced environment and is keen to develop their skills in a growing customer service team.
We are looking for a highly motivated, very personable, IT-literate customer service advisors to join a young, dynamic, professional services organisation that provides a full range of support for a selection of international e-retailers, brands and manufacturers.
The small but busy team of customer service advisors provide customer support to 20 e-commerce web shops daily, through telephone, email support and online chat support.
Posted by Service Service Employment Agency Limited • £24K/yr
You will need to be a proactive, customer focussed individual who genuinely enjoys working in a fast-paced environment and is keen to develop their skills in a growing customer service team.
We are looking for a highly motivated, very personable, IT-literate customer service advisors to join a young, dynamic, professional services organisation that provides a full range of support for a selection of international e-retailers, brands and manufacturers.
The small but busy team of customer service advisors provide customer support to 20 e-commerce web shops daily, through telephone, email support and online chat support.
You will be responsible for leading on Member Service Requirements with the Procurement Manager and facilitating the smooth migration of key product areas to ecommerce platforms where relevant.
General
Our client, a leading procurement company based on the outskirts of Norwich, are currently seeking an Account Manager to join their Fuel Team.
This is a full time, permanent role, based in Norwich, working 37.5 hours per week.