Working for my client who is a fantastic Norfolk based, award winning and multi-million turn over company. An exciting position has arisen for someone who enjoys helping people, to join their expanding team within this fast-growing dynamic company.Your key functions will be to handle consumer enquires by phone, email and online, place orders, take payments, support and grow the business. A comprehensive training programme for all products and systems will be given.
Responsibilities:
- Manage customer enquiries
- Quote and place orders in a timely and accurate manner
- Take payments for orders
- Manage the consumer email inboxes
- Register new customers
- Send communications to customers
- Run regular reports to collate and send to clients
- Handle consumer queries, provide appropriate solutions and follow up to ensure resolution
- Help prepare marketing materials and the social media posts
- Use various internal systems
Essential Skills:
- Excellent communication skills
- Ability to work under pressure
- Take pride in performance and attention to detail
- Able to come up with ideas for improvement and development
Personal Attributes:
- Passionate about helping people
- Friendly and engaging
- Self-motivated
- High energy team player
- Ability to provide excellent service
- Well organised
This is a full-time position working Monday - Friday 37.5 hours a week with a salary of up to £28,000.
Free parking on site, please note you will need to be a driver to get to the office.
My client offers fantastic benefits, including 26 days holidays + benefits, private medical insurance and 8% pension contribution.
Please apply online or get in touch with Lesley or Wendy at Atkinson Moss.