As our clients Customer Services Manager, your role is responsible for the development and delivery of a Customer Service Strategy that puts the customer at the heart of their payroll solution business.
Representing Customer Service across the business, to drive customer centricity, innovation and continuous improvement.
Posted by Acorn insurance & Financial Services LTD • £30K/yr to £35K/yr
We are currently seeking a Team Manager with excellent communication skills and proven experience in managing teams within contact centres and face-to-face environments.
The ideal candidate will have a background in vehicle rental services, insurance, or subscription-based industries.
Our Customer Service and Handover Teams offer comprehensive support to customers throughout their rental contracts.
As the Customer Service Manager, you will be responsible for strategizing and improving our client's customer experience.
Our client, a leading company in the industry, is seeking a highly motivated and dedicated Customer Service Manager to join their team in London.
If you are passionate about delivering exceptional customer experiences and possess excellent communication skills, this is the perfect opportunity for you.
Techunite Ltd are seeking an exceptional Customer Service Manager to join an expanding tech company based just outside of Egham
You will be responsible for managing a team of customer service representatives (3) developing service procedures, and setting clear customer support standards.
You will be assisting in resolving complex issues and driving customer satisfaction.
Our client is seeking an experienced and proactive Customer Service Manager to support its fast paced and changing environment.
The role requires excellent time management, organisational skills and a solution-focused approach.
Operating within a tightly knit team with strong interpersonal dynamics, the ideal candidate should be sociable and enjoy contributing to a positive office environment.
As the Customer Service Move Manager, you will be the main point of contact for customers, assisting them throughout their move, from the point of booking up to delivery.
They are currently seeking a Customer Service Move Manager for their team based in Surrey.
We are currently working with a family run business who specialise in international removals.
Working for one of the UK's leading charities you will be responsible for directing and motivating 15 Membership Administrators in a busy contact centre where they look after the needs of the organisations members and customers via telephone calls and emails.
To manage the day to day running of the membership services phone lines taking more than 140k incoming calls per year, supporting our 625k members and customers.
The Customer Service Team Manager will work closely in conjunction with the Head of Customer Savings Operations and with Customer Service Officers to oversee the day-to-day running and training of the Savings Operations Team.
Focused on delivering exceptional customer service and taking ownership to deliver the teams KPIs and KRIs along with effectively resolving escalated complaints.