As the Customer Service Manager, you will be responsible for ensuring excellent customer service, resolving issues, and optimising customer satisfaction.
We are seeking an experienced Customer Service Manager to lead and enhance our client's customer support team.
You will also oversee a team of customer service representatives and drive performance improvements.
We have an exciting opportunity available for a Customer Service Manager to join a successful outdoor sportswear brand for their growing customer service team based in Liverpool.
You will be responsible for managing team members and maintaining general communications.
This is a entrepreneurial business who have grown every year since their launch 5 years ago and 2024 is going to be another big year for them, with a real focus on international presence.
As our clients Customer Services Manager, your role is responsible for the development and delivery of a Customer Service Strategy that puts the customer at the heart of their payroll solution business.
Representing Customer Service across the business, to drive customer centricity, innovation and continuous improvement.
Please note we are looking for a candidate that has worked in the PAYE Umbrella sector.
Working with a prestigious clothing company based in the Erdington B24 Birmingham Area who are looking for an experienced Customer service Manager to join the team at an exciting time.
Our clients have huge plans for growth and are looking for someone to be a key member of the team during this time.
You will be based at their modern head office working within an enthusiastic well-established team.
NET Recruit are delighted to be supporting a manufacturing business who are seeking a Customer Service Manager to join their team operating in the Bournemouth area.
Due to recent success, they are investing in their future, expanding many of their internal teams and reaching a wider customer base, meaning that they require a strong support mechanism in place to provide exceptional support to their clients.
The company provide excellent solutions to their clients, across a number of niches including aerospace, automotive and industrial, among others.
About Us: I am looking for a customer services manager, for my client who is a dynamic and customer-focused organisation that values excellence in service delivery.
Responsibilities
Build strong relationships with key customers to support revenue growth and profitability while managing any relationship challenges.