Are you experienced in managing customer services and passionate about improving the customer experience?
In our search for a diligent Customer Service Manager, you will play an integral role in implementing and uplifting customer care standards across our dynamic structures.
If yes, we are excited to introduce an exceptional opportunity in a UK-based organisation, focused on establishing world-class service delivery.
To lead, manage and develop the Customer Service function and a mix of an office and remote-based Account Management team to achieve & grow in line with the strategy whilst providing high quality service to all specified members and transactional customers.
£50K additional benefits
Responsibilities
Direct line management and motivation of the Customer Service and Account Management teams to meet engagement and key business targets.