We are looking for a Customer Service Advisor to join our clients team in Southampton on a temporary basis, with the potential to become a permanent role.
The successful candidate will play a crucial role in maintaining and increasing customer retention levels, providing excellent customer service, and actively promoting membership benefits to current and prospective members.
Day to Day of the role
Retain and renew customers through outbound telephone calls, ensuring members fully understand the benefits of membership.
Posted by Page Personnel Finance • £12/hr to £13/hr
To be the first point of contact for all clients and their employees, providing a service that assists with timely and accurate payments.
Delivering excellent customer service and the required results to support KPI's by maintaining the key responsibilities.
This call centre and customer service type role is to carry out all tasks within SLA time scales, following procedures, ensuring audit trails are maintained and spot checked for compliance.
Posted by Hartley Resourcing • £13/hr to £14.43/hr
You will be responsible for providing administrative support for a range of teams within the organisation..
We are looking for a Scheduling Coordinator for our client based in Eastleigh office to schedule, coordinate, monitor and proactively manage the quality assurance administration related processes and schedule the Operatives' diaries to deliver an effective service.
This is an exciting opportunity to join a fantastic organisation who works to very high standards.
You will be responsible for providing administrative support for a range of teams within the organisation..
We are looking for a Administrator and Scheduling Coordinator for our client based in Eastleigh office to schedule, coordinate, monitor and proactively manage the quality assurance administration related processes and schedule the Operatives' diaries to deliver an effective service.
This is an exciting opportunity to join a fantastic organisation who works to very high standards.
Posted by Hays Specialist Recruitment Limited • £14/hr to £15/hr
Your new role
Working collaboratively with stakeholders, and with customer satisfaction a priority, to ensure a seamless service provided, reducing travel time, increasing trade productivity through effective scheduling, and demonstrating consistently exceptional customer service skills.
To undertake the effective planning and co-ordination of all works for the Safer Homes trade teams, ensuring works are appointed to the correct engineer in the right location at the right time, promoting first-time fix.