Supporting the Customer Operations Manager with ongoing relationship management.
Customer Experience LeadVacancy closing date: 14th June 2024Recruitment Partner: Emily Smith-KennyWe have a new and exciting opportunity for a Customer Experience Lead to join our Customer Operations Team, and become an expert in our Contact Lens Reward Plan (CLRP).Reporting into the Customer Operations Manager, you will provide support to Partners within the business, and will have internal line management responsibilities for a team of Customer Liaison Specialists, who manage all customer communications via written, verbal and social interaction.About the roleYou will receive training on all aspects of the CLRP, with a view to provide 'Train the Trainer' support to Partners, ensuring that they are well equipped to deliver an enhanced customer experience and commercial performance to customers on the plan.Responsibilities of the role include: Supporting external partners with on-site training.
Liaison with support teams such as Professional Services, CLRP Category Managers and Marketing teams.
The Digital Services Team are responsible for leading a wide range of operational & business processes across our UK and ROI digital platforms, ensuring that they operate effectively, deliver value and always enhance the customer experience.
Closing date - Monday 10th June 2024
We have a new opportunity to join our team and learn skills across our two main teams; Digital Product Setup and Digital Promotions & Events.
They are a dynamic team, working to deliver a differentiated, competitive and customer led range in store.The team are accountable for delivering the sales and profit budget using the key levers of range, price, promotions and distribution to delight our customers enabling them to feel good'.
Our Category team are at the heart of our business and play a critical role creating compelling reasons for customers to shop at Boots.
You'll also work with our data team and internal agency to create and deliver best in class email and direct mail campaigns.Key Responsibilities: Manage multi-channel (Email, Direct Mail, App Content) Loyalty campaigns to deliver Boots and No7 objectives.
Reporting to the Marketing Manager you will work cross functionally with internal and external teams, including wider marketing, trading teams and brand managers to deliver the best customer communications for No7 Beauty Company.
You'll also develop market leading CRM strategies aligned to brand and Loyalty objectives; delivering personalised beauty-led content, inspiring our customers.
Closing Date: 4th JuneLocation: NottinghamContract: Permanent, Full-TimeRecruitment Partner: Frankie McCallister-LyasOverview:Sitting within the Customer Marketing Operations Team, you'll be responsible for building and delivering a multi-channel CRM campaign.Working as part of the Customer Marketing Operations team, you will be responsible for multi-channel communications (Email, Push, In-app messages, Inbox etc).
You will develop expertise in the digital marketing journey, with full access to our digital marketing training programme, building excellent foundations for career progression.Key Responsibilities: Working with design and marketing to turn creative ideas into HTML for email and app.
You will have the opportunity to work with numerous stakeholders across the business as well as external vendors on exciting and cutting-edge technologies and play an integral part of implementing these in the day-to-day work.
We are looking for someone who is keen to pursue a career in Global Sourcing.
Reporting to a Buying Manager, you will mainly be responsible for administrative duties with involvement in wider projects to support our Global Sourcing objectives.You will work as part of the Global Sourcing Team alongside retailers and suppliers and be responsible for NPD set up, ongoing data management and other general admin.
This is a great opportunity to work as part of a Global team, supporting the delivery of Boots Brand and N7BC branded products to multiple retailers.
Supply AssistantBoots UKNottingham Support OfficeFixed term & Permanent Opportunities AvailableRecruitment Partner - David Hancock -
At Boots there is a focus on customers and patients' wellbeing for life.
Its unrivalled range of products and brands make it the leading provider of healthcare on the high street and the UK's number one beauty destination.Here at Boots, we're always on the lookout for great talent!
Brand in Boots, the Boots brand is the jewel in our crown.
In fact, almost 1 in 2 products sold in healthcare are Boots brand, and critical to its' continued success will be a dedicated ecommerce trading & optimisation lead who can nurture the brand's 900-strong product portfolio & multi-million £ pipeline year in, year out.