German Speaking Customer Service Advisor (12 Month FTC)
Salary: circa £24,000
Location: Hybrid - Nottingham, UK
Contract: 12-Month Fixed-Term (with possibility to extend)
Are you a fluent German speaker with a passion for customer service? We are looking for a dedicated and professional Customer Service Advisor to join our client's team on a fixed-term basis. This role offers a unique opportunity to work in a dynamic B2B wholesale environment, handling a variety of customer service responsibilities.
Key Responsibilities:
- Order Management and Processing: Efficiently manage and process customer orders, ensuring accuracy and timely fulfillment.
- Deliveries and Logistics: Coordinate delivery schedules and logistics, ensuring customers receive their orders on time.
- Returns: Handle customer returns, ensuring smooth and efficient processing.
- Customer Debit Notes: Manage and process customer debit notes, ensuring all discrepancies are resolved promptly.
What We're Looking For:
- Native Level Fluency in German: Essential for effective communication with our client's German-speaking clients.
- Professional Customer Service Experience: Ideally within a B2B environment, showcasing your ability to manage complex customer interactions.
- Intermediate Excel Skills: Preferred for managing and analyzing data efficiently.
- Commutable Distance to Nottingham: Essential for fulfilling the hybrid working requirements of this role.
Why Join?
- Private health cover
- 25 days holiday (prorated based on employment start date)
- 4% to 8% matched company pension contribution
- 50% of all company products
- + many more!
If you are a proactive problem-solver with exceptional customer service skills and meet the above requirements, we would love to hear from you!
If interested, please apply or send your CV direct to