A fantastic market leading company is seeking a forward thinking, passionate and customer focused candidate to join their team.
This is a multi-facetted role dealing with client accounts, monitoring of the KPIs, working closely with management, and submitting reports!
Working within a hybrid working set up, this is a brilliant opportunity to bring your experience in providing a consistently high level of service to a thriving organisation.
Posted by Polar Recruitment Services • £40K/yr to £45K/yr
General
Previous ecommerce operational experience .
For this role you will be working within one of the best known and admired brands in the world - duties will include managing change across their eStore Customer Service team and ensuring operational processes are understood by all Customer Service agents.