We are currently seeking a highly motivated and customer-oriented individual to join our client's team as a Servicing Coordinator.
As a Servicing Coordinator, you will play a crucial role in providing exceptional service to their diverse customer base.
If you have excellent communication skills and a passion for delivering outstanding customer experiences, this is an opportunity you don't want to miss!
If you're a proactive team player looking for a role that challenges you to showcase your customer service experience with varied tasks, we want to hear from you!
Turn your customer service experience into a career with the West Group - join us as a Customer Service Representative today!
Reporting to and taking day-to-day direction from the customer service team leader, this varied Customer Service Representative role involves managing customer support tasks and assisting the sales team to achieve quality objectives and business goals, including tracking and achieving the sales plan.
You will be the first point of contact for our customers, via the telephone, emails and tickets, and resolve issues relating to our EPOS System with efficiency and professionalism.
The 1st Line Support Analyst role is an essential role towards contributing towards excellent service and support to our customer base.
Working in the contact centre, you will assist with the allocation of responsive repair jobs and ensure records are accurately maintained of the jobs undertaken.
Our client who provides construction services is looking for a candidate who is confident completing administration, communicating with tenants, the local council to coordinate repairs and maintenance services.