The Customer Account Rep is the first point of contact for many customers.
The Customer Account Rep will serve as the primary interface responsible for ensuring the most efficient and positive relationship with customers, while enabling level-loading of production and expeditious resolution of customer assertions.
The Customer Account Rep will deliver world-class service and support to the business by responding to customer enquiries, updating the business systems, prepare and deliver quotations, and joining with the planning team to accurately forecast demand.
If you love customer service and are motivated by making life easier for others, you'll enjoy working at our client's professional contact centre based in Coventry
About the Role
Where helping people is always the number one priority.
AT Management (ATM) is an established contact centre which provides Customer Service/Sales solutions for major companies across the UK.
2 weeks training provided via Teams
Are you passionate about providing exceptional customer service
Do you possess a passion for the entertainment industry and want to share that knowledge with our customers to ensure they have the best experience possible?
Posted by Hays Specialist Recruitment Limited • £14/hr to £15/hr
Your new company
Due to the partnership between Hays and Coventry City Council, we are looking to recruit 3 Customer Service Advisors to join the Customer Service team.
Coventry City Council are dedicated to making a positive difference to the services they deliver to the diverse citizens of Coventry.
Do you like to unpick complex queries and translate this using customer friendly language?
Are you passionate about providing exceptional customer service to customers, both internally and externally and putting them at the heart of everything you do?
Do you have a keen eye for detail and enjoy a varied workload?